Refund policy

ALL SALES ARE FINAL.

We regret to inform you that we can only process refunds for products if they are received in a faulty condition. This policy is in place to ensure the highest standards of customer satisfaction and product quality. We do not accept refunds, returns, or changes of mind.

In the unfortunate event that you receive a faulty product, you have the option to request a refund within 7 days of delivery. Refunds will be issued exclusively for items that are deemed defective or not in accordance with the product description.

To qualify for a refund, please ensure that the item is returned in its original condition, with all tags and packaging intact. To initiate the refund process, kindly reach out to our customer support team. Once we receive and inspect the returned item, a refund will be issued for the faulty product. Refunds will be provided in the form of a voucher, which can be utilized for future purchases.

Please note that a restocking fee may apply. We appreciate your understanding of this policy. If you have any questions or encounter any issues, our dedicated support team is available to assist you promptly. Your satisfaction remains our top priority.

For damages or issues, we recommend inspecting your order upon reception. If the item is defective, damaged, or if you receive the wrong product, please contact us immediately at kariemakes@gmail.com so that we can promptly evaluate the issue and make it right.