Shipping policy
Order Processing Time:
- Orders are typically processed and shipped within 3-7 business days of payment verification, excluding weekends and holidays.
Shipping Methods:
- We offer several shipping options, including standard and expedited services. The available options will be presented during the checkout process.
Shipping Costs:
- Shipping costs are calculated based on the selected shipping method and the destination of the order. Any applicable shipping fees will be displayed during the checkout process.
Dispatch Notification:
- Once your order has been dispatched, you will receive an email notification containing tracking information. This allows you to monitor the status and estimated delivery date of your package.
Responsibility After Dispatch:
- Once the order has been handed over to the shipping carrier, KARIEMAKES relinquishes responsibility for the package. The shipping carrier becomes solely responsible for the timely and secure delivery of your order.
Lost or Damaged Items:
- In the event that your order is lost or damaged during transit, please contact the shipping carrier directly to initiate an investigation. We will provide any necessary assistance to help resolve the issue.
International Shipping:
- For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries. KARIEMKAES is not responsible for delays caused by customs processing.
Customer Support:
- If you have any questions or concerns about your order, please contact our customer support team at kariemakes@gmail.com during our business hours MON- FRI 8am-5pm.